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Introduction to EndNote x8 and EndNote Online

Training and support

Troubleshooting and technical support

EndNote technical support team available here. 

There are extensive troubleshooting guides available on the EndNote website. For specific technical support, you can contact IT Services. IT Services will try to help where possible, but they cannot investigate problems that arise from the software's installation and operation.

Where can I get training in the library?

blackboard with teacher pointing to it

The library run free workshops and training on reference management software. To see when the next workshop is, visit the Skills Hub workshops and tutorials page. Have you attended a Library EndNote workshop? Please complete this very short feedback form. 


Ctrl +N

New reference

Ctrl + Click

Select multiple references

Shift + click

Select a range of references 

Ctrl + E

Open edit selected references

Ctrl + Y 

Spell check

Ctrl + D 

Delete selected references

Ctrl + K

Copy formatted references

Ctrl + J 

Find a word or phrase in the selected reference